Apple Health customer service phone lines down today.
The Apple Health customer service phone lines will be down today from 9 to 10:30 a.m. We apologize for any inconvenience! View other ways to contact Apple Health.
The Apple Health customer service phone lines will be down today from 9 to 10:30 a.m. We apologize for any inconvenience! View other ways to contact Apple Health.
Interested in becoming an Apple Health (Medicaid) provider or need to find out if you are enrolled?
Follow our guidelines to prepare for the enrollment process. Then use the ProviderOne billing and claims system to complete your enrollment application.
Before you begin your application, select the provider type that matches your situation (see below).
This application process is for licensed health care professionals enrolling with the Health Care Authority (HCA) as:
All billing providers must complete and sign a Core Provider Agreement and other required documents with the agency.
This application process is for licensed health care professionals who wish to enroll with the Health Care Authority (HCA) as a performing provider practicing under a group or facility. The group or facility must be enrolled with HCA, and have a Core Provider Agreement with the agency.
The Nonbilling applications are for providers who are providing services to Apple Health (Medicaid) clients under a Managed Care Entity or Behavioral Health Organization (not under the fee-for-service Apple Health program) -or- providers enrolling for the sole purpose of becoming an ordering, referring, prescribing provider.
The billing agent/clearinghouse application process is for a billing agent/clearinghouse (BA/CH) to be enrolled with Washington Apple Health (Medicaid) to ensure the flow of electronic data resulting from the submission and retrieval of HIPAA transactions can be tracked.
Use this chart to match the provider types above with the enrollment type options in ProviderOne.
If you are a: | Select the following enrollment type option in ProviderOne: |
---|---|
Billing provider | Individual Group practice Fac/Agncy/Orgn/Inst Tribal Health |
Health care professional practicing under a group or facility | Individual |
Nonbilling provider | Individual Group practice Fac/Agncy/Orgn/Inst Tribal Health |
Billing agent/clearinghouse | Billing Agent/Clearinghouse |
The following enrollment manuals provide step-by-step instructions for completing your application within ProviderOne.
To find out if you are already an Apple Health (Medicaid) provider, please call Provider Enrollment at 1-800-562-3022 Ext 16137.
Phones are open on Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (closed from noon to 1 p.m.). Phones are closed on Mondays, Wednesdays, and Fridays.
Phone: 1-800-562-3022, ext. 16137
Phones are open: Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (Closed from noon to 1 p.m.)
Phones are closed: Mondays, Wednesdays, and Fridays.
Email: providerenrollment@hca.wa.gov