Types of documentation
- Prior authorization (PA) requests
- Backup documentation for a claim
Send your backup documentation with the barcode cover sheet as the first page of the packet to:
By mail
Health Care Authority
RE: Cover sheets and backup documentation
PO Box 45535
Olympia, WA 98504-5535
By fax
1-866-668-1214
PA request
Some services require authorization prior to treatment. For step-by-step instructions on submitting a PA request, please visit our Prior authorization (PA) webpage.
Commonly used PA forms
Note: The barcode cover sheet is used to include additional justifying information after the initial request is submitted.
For initial requests use the forms below:
Claims
I cannot generate a barcode. What do I do?
There is a known issue with some browsers when generating a bar code. If you are unable to generate a barcode using your current browser:
- If you are unable to generate a barcode on the form:
- Enter the TCN or prior authorization number.
- Use the form as the fax cover sheet (i.e., the first page of the fax).
- For prior authorization (PA) pend forms (i.e., nonpharmacy-related) no barcode is needed if you submit electronically.
- Sign into ProviderOne.
- Upload the documentation to the authorization.