Apple Health (Medicaid) providers, applicants, and recipients may appeal HCA decisions in certain circumstances. Public Employees Benefits Board (PEBB) program subscribers, dependents, and applicants may be able to appeal decisions or denials by their employer or PEBB.

Due to state employee furloughs, call center and staff response time may be delayed. Thank you for your understanding.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.