Partial federal government shutdown
HCA does not anticipate any immediate impacts to our services or disruption to provider payments at this time. We will continue to monitor the situation and share updates if anything changes.
HCA does not anticipate any immediate impacts to our services or disruption to provider payments at this time. We will continue to monitor the situation and share updates if anything changes.
Federal regulations require state Medicaid agencies to revalidate the enrollment of all Medicaid providers once every five years (42 CFR Part 455). Instructions on when to revalidate and how to complete your revalidation can be found on this page.
You will be notified by mail when you are selected for revalidation. No action is required until you receive the revalidation letter from HCA.
When selected for revalidation, a single letter is mailed to the group or facility being revalidated. Revalidation letters are not sent to individual providers working in a clinic.
The revalidation notice will be sent to the mailing address listed in ProviderOne. To ensure the revalidation notification reaches your office, please log into ProviderOne to confirm your mailing address is up-to-date.
Learn how to access ProviderOne.
The revalidation notice you received will specify the requirements for the National Provider Identifier (NPI) listed on the letter. Complete all steps listed on the revalidation checklist that you received.
For assistance with the revalidation process, see the revalidation FAQ.
​* Please review the full list of required documents by provider type to see if any other documents pertain to you.
Download our instructions for how to upload attachments in ProviderOne. These instructions may only be used by billing providers.
The revalidation notice you received lists the National Provider Identifier (NPI) that is due for revalidation.
Submit additional required documents*. Certain provider types must submit additional materials. Be sure to submit all that apply to your provider type. Below are the most common:​​
​* Please review the full list of required documents by provider type to see if any other documents pertain to you.
Nonbilling providers do not have access to ProviderOne and must submit required documents through the HCA support portal or by faxing 360-725-1259.
Provide services to Apple Health (Medicaid) clients under a Managed Care Entity or Behavioral Health Organization or if enrolled for the sole purpose of ordering, referring, prescribing provider, as well as individuals who are enrolled for their nonbilling provider identifier to be identified on hospital services claims.
Provide services under the fee-for-service (FFS) Apple Health program.
If you provide services under the fee-for-service (FFS) Apple Health program and also a managed care entity or behavioral health organization, then you are a billing provider and must follow the billing provider revalidation instructions.
Phone: 1-800-562-3022, ext. 16137
Fax: 360-725-1259
Phones are open: Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (Closed from noon to 1 p.m.)
Phones are closed: Mondays, Wednesdays, and Fridays.
Online: HCA support portal