Contact the plans

You should contact the plans when you have questions about:

  • Benefit details (including Rx coverage)
  • Finding a doctor or dentist
  • ID cards
  • Copayments, coinsurance, deductibles, or claims
  • Health plan complaints or appeals
  • Using the plan's website

Medical, dental, and vision plans

Medical plans

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Kaiser Foundation Health Plan of the Northwest benefits

Kaiser Permanente Northwest
(1, 2, or 3)

Online: Kaiser Permanente Northwest for school employees
Phone: 1-800-813-2000
TRS: 711
Address:
500 NE Multnomah St., Suite 100
Portland, OR 97232

Kaiser Foundation Health Plan of Washington benefits

Kaiser Permanente Washington
(Core 1, Core 2, Core 3, or SoundChoice)

Online: Kaiser Permanente Washington for school employees
Phone: 1-888-901-4636
TTY: 1-800-833-6388
TRS: 711
Address:
2715 Naches Ave SW
Renton, WA 98057

Kaiser Foundation Health Plan of Washington Options, Inc. benefits

Kaiser Permanente Washington Options, Inc.
(Summit PPO 1, Summit PPO 2, or Summit PPO 3)

Online: Kaiser Permanente Washington Options, Inc. for school employees
Phone: 1-888-901-4636
TTY: 1-800-833-6388
TRS: 711
Address:
2715 Naches Ave SW
Renton, WA 98057

Premera Blue Cross benefits

Premera Blue Cross
(High PPO, HMO, or Standard PPO)

Online: Premera Blue Cross for school employees
Phone: 1-800-807-7310
TRS: 711

Address High PPO and Standard PPO:
7001 220th St. SW
Mountlake Terrace, WA 98043

Address Premera Blue Cross HMO:
7001 220th St. SW
Mountlake Terrace, WA 98043

Uniform Medical Plan (UMP), administered by Regence BlueShield (Medical only)

Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)

Online: Uniform Medical Plan for school employees
Phone: 1-800-628-3481
TRS: 711
Address:
PO Box 1106
Lewiston, ID 83501-1106

UMP Plus–Puget Sound High Value Network

Online: UMP Plus–Puget Sound High Value Network
Phone: 1-877-345-8760

UMP Plus–​​​​​​​UW Medicine Accountable Care Network

Online: UMP Plus–UW Medicine Accountable Care Network for school employees
Phone: 1-888-402-4238
TRS: 711

Uniform Medical Plan, administered by ArrayRx (Prescription drugs only)

Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)

ArrayRx

Online: Prescription drug information for school employees
Phone: 1-888-361-1611
TRS: 711
Address:
PO Box 40168
Portland, OR 97240-0327
Dental plans

DeltaCare

Administered by Delta Dental of Washington

Online: DeltaCare for school employees
Phone: 1-800-650-1583
TTY: 1-800-833-6384
Address:
400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371

Uniform Dental Plan

Administered by Delta Dental of Washington

Online: Uniform Dental Plan for school employees
Phone: 1-800-537-3406
TTY: 1-800-833-6384
Address:
400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371

Willamette Dental of Washington, Inc.

Online: Willamette Dental of Washington for school employees
Phone: 1-855-433-6825
TRS: 711
Address:
910 NE 82nd St.
Vancouver, WA 98665

Vision plans

Davis Vision by MetLife

Underwritten by Metropolitan Life Insurance Company ("MetLife")

Online: Davis Vision for school employees
Phone: 1-877-377-9353
TTY: 1-800-523-2847
Address:
200 Park Avenue
New York, NY 10166

EyeMed Vision Care

Underwritten by Fidelity Security Life Insurance Company

Online: EyeMed Vision for school employees
Phone: 1-800-699-0993
TTY: 1-844-230-6498
Address:
4000 Luxottica Place
Mason, OH 45040

Fidelity Security Life Insurance Company
Phone: 1-800-648-8624

MetLife Vision

Online: MetLife Vision for school employees
Phone: 1-833-854-9624
TTY: 1-800-428-4833
Address:
200 Park Avenue
New York, NY 10166

Health Savings Account (HSA)

HealthEquity

Online: HealthEquity for school employees
Phone: 1-844-351-6853
TRS: 711

Additional benefits

Flexible Spending Arrangements (FSA) and Dependent Care Assistance Program (DCAP)

Navia Benefit Solutions

Online: Navia Benefit Solutions for school employees
Phone: 1-800-669-3539

Life and accidental death and dismemberment insurance

MetLife

Online: MetLife life insurance for school employees
Phone: 1-833-854-9624
TTY: 1-833-854-9624
Address:
MetLife Recordkeeping Center
PO Box 14406
Lexington, KY 40512-4406

Long-Term Disability insurance

Standard Insurance Company

Online: Standard long-term disability insurance for school employees
Phone: 1-833-229-4177
TTY: 1-833-229-4177

SmartHealth

SmartHealth Customer Service (WebMD)

Website: SmartHealth
Online: Contact SmartHealth
Phone: 1-800-947-9541 Monday through Friday  7 a.m. to 7 p.m. Pacific Time