Contact the plans
You should contact the plans when you have questions about:
- Benefit details (including Rx coverage)
- Finding a doctor or dentist
- ID cards
- Copayments, coinsurance, deductibles, or claims
- Health plan complaints or appeals
- Using the plan's website
Medical, dental, and vision plans
- Medical plans
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I need help with ...
Contact ... - Kaiser Foundation Health Plan of the Northwest benefits
Kaiser Permanente Northwest
(1, 2, or 3)Online: Kaiser Permanente Northwest for school employees
Phone: 1-800-813-2000
TRS: 711
Address:
500 NE Multnomah St., Suite 100
Portland, OR 97232- Kaiser Foundation Health Plan of Washington benefits
Kaiser Permanente Washington
(Core 1, Core 2, Core 3, or SoundChoice)Online: Kaiser Permanente Washington for school employees
Phone: 1-888-901-4636
TTY: 1-800-833-6388
TRS: 711
Address:
2715 Naches Ave SW
Renton, WA 98057- Kaiser Foundation Health Plan of Washington Options, Inc. benefits
Kaiser Permanente Washington Options, Inc.
(Summit PPO 1, Summit PPO 2, or Summit PPO 3)Online: Kaiser Permanente Washington Options, Inc. for school employees
Phone: 1-888-901-4636
TTY: 1-800-833-6388
TRS: 711
Address:
2715 Naches Ave SW
Renton, WA 98057- Premera Blue Cross benefits
Premera Blue Cross
(High PPO, HMO, or Standard PPO)Online: Premera Blue Cross for school employees
Phone: 1-800-807-7310
TRS: 711Address High PPO and Standard PPO:
7001 220th St. SW
Mountlake Terrace, WA 98043Address Premera Blue Cross HMO:
7001 220th St. SW
Mountlake Terrace, WA 98043- Uniform Medical Plan (UMP), administered by Regence BlueShield (Medical only)
Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)Online: Uniform Medical Plan for school employees
Phone: 1-800-628-3481
TRS: 711
Address:
PO Box 1106
Lewiston, ID 83501-1106UMP Plus–Puget Sound High Value Network
Online: UMP Plus–Puget Sound High Value Network
Phone: 1-877-345-8760UMP Plus–​​​​​​​UW Medicine Accountable Care Network
Online: UMP Plus–UW Medicine Accountable Care Network for school employees
Phone: 1-888-402-4238
TRS: 711- Uniform Medical Plan, administered by ArrayRx (Prescription drugs only)
Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)ArrayRx
Online: Prescription drug information for school employees
Phone: 1-888-361-1611
TRS: 711
Address:
PO Box 40168
Portland, OR 97240-0327 - Dental plans
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DeltaCare
Administered by Delta Dental of Washington
Online: DeltaCare for school employees
Phone: 1-800-650-1583
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371Uniform Dental Plan
Administered by Delta Dental of Washington
Online: Uniform Dental Plan for school employees
Phone: 1-800-537-3406
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371Willamette Dental of Washington, Inc.
Online: Willamette Dental of Washington for school employees
Phone: 1-855-433-6825
TRS: 711
Address: 6950 NE Campus Way
Hillsboro, OR 97124-5611 - Vision plans
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Davis Vision by MetLife
Underwritten by Metropolitan Life Insurance Company ("MetLife")
Online: Davis Vision for school employees
Phone: 1-877-377-9353
TTY: 1-800-523-2847
Address: 200 Park Avenue
New York, NY 10166EyeMed Vision Care
Underwritten by Fidelity Security Life Insurance Company
Online: EyeMed Vision Care for school employees
Phone: 1-800-699-0993
TTY: 1-844-230-6498
Address: 4000 Luxottica Place
Mason, OH 45040Fidelity Security Life Insurance Company
Phone: 1-800-648-8624MetLife Vision
Online: MetLife Vision for school employees
Phone: 1-833-854-9624
TTY: 1-800-428-4833
Address: 200 Park Avenue
New York, NY 10166 - Health Savings Account (HSA)
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HealthEquity
Online: HealthEquity for school employees
Phone: 1-844-351-6853
TRS: 711
Additional benefits
- Flexible Spending Arrangements (FSA) and Dependent Care Assistance Program (DCAP)
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Navia Benefit Solutions
Online: Navia Benefit Solutions for school employees
Phone: 1-800-669-3539 - Life and accidental death and dismemberment insurance
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MetLife
Online: MetLife life insurance for school employees
Phone: 1-833-854-9624
TTY: 1-833-854-9624
Address:
MetLife Recordkeeping Center
PO Box 14406
Lexington, KY 40512-4406 - Long-Term Disability insurance
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Standard Insurance Company
Online: Standard long-term disability insurance for school employees
Phone: 1-833-229-4177
TTY: 1-833-229-4177 - SmartHealth
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SmartHealth Customer Service (WebMD)
Website: SmartHealth
Online: Contact SmartHealth
Phone: 1-800-947-9541 Monday through Friday 7 a.m. to 7 p.m. Pacific Time