Cancel my coverage
Find out how to cancel your SEBB Continuation Coverage.
Cancel SEBB Continuation Coverage
If you would like to cancel coverage before the end of the maximum coverage period, submit your written request one of the following ways:
Online
Use Benefits 24/7.
Health Care Authority
SEBB Program
PO Box 42720
Olympia, WA 98504-2720
Fax
360-725-0771
Secure online message
Send us a secure message through HCA Support, a secure website that allows you to log into your own account to communicate with us. You will need to set up a SecureAccess Washington (SAW) account to use this option.
When does coverage end?
Coverage will end on the last day of the month in which the SEBB Program receives your written notice.
If your written notice is received on the first day of the month, coverage will end on the last day of the previous month.
Cancel supplemental life and AD&D insurance
To cancel your supplemental life and/or accidental death and dismemberment (AD&D) insurance through MetLife submit MetLife’s cancellation of supplemental life and AD&D insurance form to:
MetLife Recordkeeping Center
PO Box 1446
Lexington, KY 40512-4406
Contact
The SEBB Program
Phone: 1-800-200-1004
TRS: 711
Hours: 8 a.m. to 4:40 p.m. (Pacific), Monday through Friday
HCA Support (secure, login portal with your personal account)
Send us a secure message through HCA Support, a secure website that allows you to log into your own account to communicate with us. You will need to set up a SecureAccess Washington (SAW) account to use this option.
MetLife
Phone: 1-833-854-9624
Benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific (except for the major holidays).