Apple Health ambassador program

Purpose

As a volunteer Apple Health ambassador, you will:

• Help the people in your community understand actions that need to be taken to maintain coverage, including updating contact information and responding to renewal notices.
• Work with organizations in your community by sharing tools and messaging to reach clients.

Examples: You may spend five minutes sharing information at your next church service, community volleyball tournament, or school event. You will have access to a social media toolkit with approved posts you can share on platforms like Facebook and Instagram.

Duties

• Attend a remote monthly check-in meeting to ask questions and connect with other Apple Health ambassadors.
• Be an influencer by sharing HCA-created communications with your community.
• Assist community members who have questions by referring them to the appropriate resource based on training.

Who can be an ambassador?

Apple Health ambassadors may include representation from:

• Providers
• Managed care plans
• County offices
• Community-based organizations
• Clinics
• Health care facilities
• School districts
• Faith-based communities
• Advocates
• State agencies
• Community leaders

Webinars

View past webinars or register for future trainings below.

Client communications

Apple Health clients may contact you with questions about notices or communications they receive related to redeterminations beginning. Examples of these communications are shown below.

Social media

View the social media toolkit for examples of posts that clients may see and have questions about. Download images from the social media toolkit for use.

You can also view translated versions of some of these posts in the Translated resources section below.

Postcards

Apple Health clients who are due to renew in two months receive a postcard reminding them to update their contact information.

Apple Health clients who receive coverage through Washington Healthplanfinder

• View the postcard (Translated in 15 languages) to see an example of this notice.
  • Mailed first Monday of every month.

Apple Health clients who receive coverage through Washington Connection

• View the postcard (Translated in 15 languages) to see an example of this notice.
  • Mailed second Monday of every month.

Translated resources

Share these translated resources with Apple Health clients to help them understand how to report a change or apply for or renew coverage.

Report a change flyer and video

• Apple Health coverage for adults, pregnant individuals, children, and parent/caretakers
  • Report a change to your Apple Health coverage in Washington Healthplanfinder | Translated in 15 languages

Educational videos

• English
  • 60 seconds
  • 30 seconds
  • 15 seconds

• Spanish
  • 60 seconds
  • 30 seconds
  • 15 seconds

Apply for or renew coverage flyers

• Apple Health outreach flyer
  • Renew your way, stay covered today flyer | Translated in 15 languages
• Apple Health coverage for adults, pregnant individuals, children, and parent/caretakers
  • Renewing your Apple Health coverage fact sheet | Translated in 15 languages

Social media toolkit and images

View translated versions of some of the social media toolkit (English) below.

አማርኛ - Amharic | العربية - Arabic | မြန်မာ - Burmese | អក្សរខ្មែរ - Cambodian (Khmer) | 中文 - Chinese | لفارسية - Farsi (Persian) | 한국어 - Korean | ພາສາລາວ - Laotian | ਪੰਜਾਬੀ ਦੇ - Punjabi | Русский - Russian | Af-soomaali - Somali | Español - Spanish | ትግርኛ - Tigrigna | Yкраїнський - Ukrainian | Tiếng Việt - Vietnamese

Images

Download a zip file of the translated social media images for use.

Need language assistance?

Language assistance services are available free of charge, including direct services by bilingual employees, interpreter services, and the translation of printed materials. View our Language assistance fact sheet (translated in 15 languages) to learn more about Apple Health and how to access language assistance.