Apple Health customer service phone lines down today.
The Apple Health customer service phone lines will be down today from 9 to 10:30 a.m. We apologize for any inconvenience! View other ways to contact Apple Health.
The Apple Health customer service phone lines will be down today from 9 to 10:30 a.m. We apologize for any inconvenience! View other ways to contact Apple Health.
Learn how to pay your Washington Apple Health premium payment and who to contact if you have questions.
Some Washington Apple Health programs require a premium payment, including:
If you have been approved for an Apple Health program that requires you to make a monthly premium payment, you will be mailed a statement from the Office of Financial Recovery (OFR). The statement will tell you the premium amount and provide information on how to pay.
If you receive a letter stating you have been approved for Apple Health coverage, you do not need to wait until a premium bill comes to begin using your services.
Premium payments can be made online or by mail. There is no option to pay over the phone at this time.
Before you can pay your bill online, create a Secure Access Washington (SAW) user account. Once you have a SAW account:
Online: Secure Access Washington (SAW)
View the SAW - Premium Payment Users Guide (Spanish translation) or contact SAW at 1-855-928-3241 for assistance setting up your SAW account.
Contact OFR at 1-800-562-6114, Option 1, to receive assistance setting up your payment account. Have your statement ready when you call.
By mail:
DSHS Office of Financial Recovery
PO Box 9501
Olympia, WA 98507-9501
Your premium statement will include a tear off coupon that should be mailed with your payment if you are sending a check or money order.
View requirements for these and other Apple Health programs by visiting the Apple Health eligibility webpage.
Assistance with online CHIP or HWD premium payments
Phone: 1-800-562-6114, Option 1