We’re stabilizing Benefits 24/7
See the updates on Benefits 24/7 stabilization efforts.
PAY1 insurance system
Access PAY1 insurance system manuals and related resources for benefits administrators (BAs).
Benefits 24/7 online enrollment system
Benefits 24/7 is a modernized web-based enrollment system that has a new look and expanded capabilities, providing self-service options for members, and is used by benefits administrators (BAs) in place of the Pay1 system. Learn more about administering PEBB in Benefits 24/7.
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Manuals
For higher education and medical-only employer groups
| Chapter | Title |
|---|---|
| Chapter 1 | Introduction to the PAY1 System |
| Chapter 2 | Enroll, Waive, Plan Changes, Dual Enrollment |
| Chapter 3 | Termination, Reinstatement, and Transfers |
| Pay1 access and password assistance | Instructions to request PAY1 access or request to reset passwords for all PAY1 users. |
For state agencies and full-benefits employer groups
| Chapter | Title |
|---|---|
| Chapter 1 | Introduction to the PAY1 System |
| Chapter 2 | Enroll, Waive, Plan Changes, and Dual Enrollment |
| Chapter 3 |
Life and Long-Term Disability Insurance
|
| Chapter 4 | Termination, Reinstatement, and Transfers |
| Pay1 access and password assistance | Instructions to request PAY1 access or request to reset passwords for all PAY1 users. |
PAY1 codes and fields
- Medical and dental plan codes
- Enrollment and termination reason codes
- Life insurance fields on A.41 screen
- Codes for all countries
State share and invoicing schedules
See the accounting manuals for the current year's invoicing/billing dates and other accounting-related guidance. The accounting manual for state agencies also contains the state share cutoff dates.