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The Public Employees Benefits Board (PEBB) Program provides long-term disability (LTD) benefits for all PEBB employers, except medical-only employer groups. The Standard Insurance Company processes claims and provides customer service for these benefits.
Access LTD resources, including the option to file a claim online.
Long-term disability (LTD) insurance protects a portion of an employee’s salary if they are unable to work due to sickness, injury, or pregnancy. When an employee enrolls in LTD coverage, it pays a percentage of their monthly earnings if they become disabled.
The PEBB Program offers two kinds of LTD insurance:
To learn more, see the LTD Plan Booklet and visit the Long-term disability insurance page on the public employees website.
Employer-paid and employee-paid LTD insurance is available to eligible employees of:
Employees eligible for long-term disability insurance are automatically enrolled in employer-paid and employee-paid LTD at the 60-percent coverage level when eligibility for PEBB benefits is entered into Benefits 24/7.
LTD coverage begins the first day of the month following the day the employee becomes eligible for PEBB benefits. However, if the employee becomes eligible on the first working day of the month, coverage begins that day.
If the employee elects to reduce, decline, or make changes to their employee-paid LTD coverage, the effective date of coverage remains the same if the LTD Enrollment/Change form is received by the employer within the employee's 31-day eligibility window (WAC 182-12-114).
Evidence of insurability approval is not required for changes made within an employee's 31-day eligibility window.
Find instructions on keying LTD enrollment in chapter 3 of the Benefits 24/7 manual.
At any time, employees may reduce to the 50-percent coverage level or decline employee-paid LTD coverage by completing and submitting the LTD Enrollment/Change form to their BA for processing.
Employees who later decide to enroll in or increase coverage after the 31-day eligibility window must submit the LTD Enrollment/Change form to their BA for processing and the Evidence of Insurability form to Standard for approval.
The effective date of coverage will depend on the change requested and whether evidence of insurability (EOI) approval is required (WAC 182-08-197):
Reducing employee-paid LTD to the 50-percent coverage level:
Declining employee-paid LTD coverage:
Enrolling in or increasing employee-paid LTD coverage:
To learn more, see the LTD Administration Manual.
The monthly employer-paid LTD rate is $2.10. The employer-paid rate is included in the employer contribution, paid by the employer for each eligible employee.
The monthly employee-paid LTD premium is based on the employee’s:
Learn more about employee-paid LTD premiums.
Employee-paid LTD premiums are calculated based on the employee's monthly salary entered in Benefits 24/7 for all employers, except some higher-education institutions who do not use Benefits 24/7 for LTD.
LTD claims should be filed as soon as the employee's last day (physically) on the job is known. Do not wait for the 90-day waiting period or for their period of leave to be exhausted before filing the claim. Standard does not require that the employee exhaust their leave; however, leave balances are verified for purposes of determining when the benefit payment period begins.
To file a claim, the LTD Claim Packet must be completed by the employee and employer. Standard provides the following options for claims submissions:
Learn more about the employer process for filing an LTD claim in the LTD Administration Manual.
Outreach & Training
Contact O&T if you need assistance or cannot find a worksheet relevant to your situation.
Send a secure message: HCA Support
Phone: 1-800-700-1555
Contact the Standard Insurance Company for LTD claims processing
Phone: 1-800-368-2860
Mail: The Standard Insurance Company Employee Benefits
PO Box 2800 Portland, OR 97208-2800
Fax: 1-888-878-3686
Online: The Standard Insurance Company for employees