FAQs for PEBB benefits administrators

PEBB medical and dental coverage, premium surcharges, and LTD insurance

Employees can view their medical, dental, and long-term disability (LTD) coverages and premium surcharge information and get their statement of insurance by registering for and logging into Benefits 24/7. Some changes can also be made in PEBB My Account during open enrollment. 

PEBB life and A&D insurance

​​​​​​To view basic life and accidental death and dismemberment (AD&D) and view, make changes, to or cancel supplemental life and AD&D coverages, employees may register for and log into the MetLife MyBenefits portal. 

Basic life and AD&D insurances coverage can also be viewed by logging into Benefits 24/7.

PEBB FSA and DCAP

Employees of state agencies or higher ed can access their flexible spending arrangement (FSA) or Dependent Care Assistance Program (DCAP) accounts by registering for and logging into Navia's member portal at pebb.naviabenefits.com. 

Health Savings Account

Employees currently or previously enrolled in a consumer-directed health plan (CDHP) can access their health savings account (HSA) by registering for and logging into their account on the HealthEquity website. 

SmartHealth wellness 

Eligible employees enrolled in a PEBB medical plan may participate in wellness activities to earn wellness incentives and view their progress by registering for and logging into their SmartHealth account. 

Spouses or state-registered domestic partners enrolled in a PEBB medical plan can also participate in SmartHealth but cannot earn the wellness incentives. Learn more by visiting the SmartHealth webpage on the Employee and retiree benefits website.

BAs can find a list of downloadable forms and publications, including enrollment guides, resources to support the administration of PEBB benefits, and a link to order materials, on the Forms and publications webpage.

Accounting manuals and related resources are located on the Accounting webpage in the Administrative tools and resources section. 

Upcoming trainings are posted to the Training schedule webpage located in the Training resources section.

Benefits 24/7 manuals and related resources are located on the Administering PEBB in Benefits 24/7 webpage and the Forms and publications webpage in the Administrative tools and resources section.

Recordings of past trainings can be found on the Training materials and recordings webpage located in the Training resources section.

The E1 and E2 eligibility worksheets should be provided to employees who express an interest in adding eligible dependent(s) to their PEBB medical and/or dental coverage.

• For state agencies or higher ed:
  • The E1 and E2 eligibility worksheets are located on the Eligibility worksheets webpage.
  • Additional guidance for BAs related to dependent eligibility and enrollment can be found on the Dependents webpage.
• For employer groups:
  • The E1 and E2 eligibility worksheets are located on the Notification requirements webpage.
  • Additional guidance for BAs related to dependent eligibility and enrollment can be found on the Dependents webpage.

Benefits administrators can also find a list of downloadable forms and publications, including enrollment guides, forms, and resources to support the administration of PEBB benefits, and a link to order materials on the Forms and publications webpage.

The PEBB Program provides eligibility worksheets to help determine and provide required notification of employee eligibility for the employer contribution toward PEBB benefits.

For state agencies and higher ed:

• Learn about notification requirements and access the eligibility worksheets on the Eligibility worksheets webpage.
• Visit the State agencies and institutions of higher education section of the PEBB BA website to find guidance for determining eligibility based on employee type:

For employer groups:

• Learn about notification requirements and access the eligibility worksheets on the Notification requirements webpage.
• Visit the PEBB participating employer groups section of the PEBB BA website to find guidance for determining eligibility based on employee type.

Learn the requirements and processes for enrolling newly eligible employees on the following webpages.

• Visit the Newly eligible employees webpage for state agencies and higher ed.
• Visit the Newly eligible employees webpage for employer groups. 

Benefits administrators can also find a list of downloadable forms and publications, including enrollment guides, forms, and resources to support the administration of PEBB benefits, and a link to order materials on the Forms and publications webpage.

Find information about Special Open Enrollment on the PEBB benefits administrators website.

• Visit the When employees may make changes webpage for state agencies and higher ed, or
• Visit the When employees may make changes webpage, for employer groups.