Apple Health customer service phone lines down today.
The Apple Health customer service phone lines will be down today, Thursday, December 19 from 11:30 a.m. to 2:45 p.m. We apologize for any inconvenience! View other ways to contact Apple Health.
The Apple Health customer service phone lines will be down today, Thursday, December 19 from 11:30 a.m. to 2:45 p.m. We apologize for any inconvenience! View other ways to contact Apple Health.
Find information about free family planning services from the Family Planning Only program.
Apply for Apple Health (Medicaid) or other low-cost health coverage through:
Family Planning Only provides coverage to individuals for family planning services to help them take charge of their lives and prevent unintended pregnancies.
Family Planning Only coverage brochure | Cobertura solamente para planificación familiar (Spanish brochure)
Family Planning Only covers:
You may be eligible if you have annual household income at or below the amounts below* and are:
Program |
Single person |
2-person |
3-person |
4-person |
5-person |
6-person |
7-person |
8-person |
---|---|---|---|---|---|---|---|---|
Family Planning Only |
$3,326 |
$4,514 |
$5,702 |
$6,890 |
$8,078 |
$9,266 |
$10,454 |
$11,642 |
*The income standards listed in these examples are subject to change annually every April.
**You can also make an informed choice to waive your right to apply for Apple Health on the Family Planning Only application.
First, go to Washington Healthplanfinder or call 1-855-923-4633 to learn if you are eligible for Apple Health coverage or a subsidized Qualified Health Plan with full health care coverage, which includes family planning.
If you're a teen, you may be eligible for Apple Health coverage on your own. Read more information about health coverage for teens and young adults. Visit the Department of Health's (DOH) Teen Hub for other questions related to reproductive health and resources.
If you're not eligible for Apple Health, make an informed choice to waive your right to apply for Apple Health, or you need confidential services, contact your Apple Health provider and apply for benefits over the phone or in-person. There are many assisters across the state that can help with navigating health care coverage. Learn how to get help with coverage.
You can also apply by:
You can reapply for Family Planning Only coverage every 12 months, as long as you are eligible.
You have the option to seek confidential family planning services when applying for Family Planning Only coverage. Selecting this option will put you under a protected status in which you:
Services are available from any eligible Apple Health provider. Find a provider who accepts Apple Health. Your provider will help you fill prescriptions at the pharmacy of your choice.
Contraception (commonly referred to as birth control), including all FDA-approved contraceptive methods, such as pills, patches, intrauterine devices also known as long-acting reversible contraception (intrauterine devices (IUD), long-acting reversible contraceptives (LARCs)), and more are covered.
HCA reimburses certain over the counter (OTC) family planning supplies without a prescription. Per Apple Health policy, the following OTC contraceptives may be dispensed without a prescription:
Read the FAQ on OTCs for Apple Health clients.
Emergency contraception is a covered benefit and can be provided by any Apple Health provider. Apple Health also covers over-the-counter emergency contraception from pharmacies without a prescription.
Hormonal contraception, prescriptions, and OTC can be filled in 12-month supplies unless indicated otherwise by prescribers or clients. Supply may vary by pharmacy.
To access contraceptive supplies at the pharmacy, you will need to go to the pharmacy counter (not the retail counter) with your Apple Health ProviderOne services card or use the mobile app.
View the Family Planning billing guide for more coverage details.
On May 9, 2018, the Health Care Authority (the Agency) received approval for renewal of the Section 1115 Family Planning Only Demonstration Waiver for five years (through June 2023). The approval letter, Special Terms and Conditions, and Expenditure Authority can be found on CMS’s website under Washington Family Planning Only Program and then clicking on “Demonstration Approval.”
The Health Care Authority intends to submit an application to extend the Section 1115 Family Planning Only Demonstration Waiver for five years (through July 2028). The current waiver, which expired on June 30, 2023, covers limited family planning and family planning-related services for people in need of contraceptive care and enrolled in Family Planning Only program. The purpose, client eligibility requirements, and benefit package will remain the same. The only potential change is the elimination of the family planning pregnancy-related program, due to implementation of the After-Pregnancy Coverage program.
Clients enrolled in Family Planning Only coverage may receive text messages inviting them to participate in a quick seven question Person-Centered Contraceptive Counseling survey. We are asking clients about their experiences receiving reproductive health care. Your answers will help us improve services and responses are strictly confidential. Reports about this survey will not include names or information that could identify you. Participation is optional and will not affect your coverage.
If you receive a text message and don’t opt out or respond to the survey, you may be contacted by phone by the Division of Research and Data Analysis (RDA) unit within the Department of Social and Health Services (DSHS). We contracted with RDA for this survey.
"Health Care Authority: Message frequency varies. Message & data rates may apply. Reply STOP to opt-out. For help or to view T&Cs, visit hca.wa.gov/FPO-text."
“You’re invited to share your experience receiving Family Planning Only services. Visit (survey link in text message) to take the brief survey.”
"Family planning services should work for you! This survey will take less than 1 minute. Make your voice heard: (survey link in text message)."
Our records show you are enrolled in Family Planning Only coverage. You or your authorized representative (AREP) gave us your phone number. We are inviting you to participate in a survey via text. If you recently got this phone number and are not a Family Planning Only client, you may ignore the text and opt-out.
The Health Care Authority is sending text messages from 888-689-5016.
If you do not have Family Planning Only coverage, we likely have an outdated or incorrect phone number for someone who does. You do not have to take any action and can reply “STOP” to not get further texts.
We will send one set of text messages inviting you to participate in the survey. We may send an additional set of text messages a few weeks later, if we don’t receive enough responses. You won’t receive additional text messages if you complete the survey.
Reply to the text with “STOP” to no longer get text messages.
Contact the Family Planning Only team at 1-800-562-3022 ext.12533 or email FPO with questions.
En Español: Mensajes de texto de Apple Health
You are enrolled to receive wireless messages from Washington State Health Care Authority. By subscribing to this alerting service, you agree to the following Terms and Conditions. To stop receiving messages, text STOP to unsubscribe. For help, text HELP.
Most wireless service providers provide text messaging services. While there is no charge to sign up for wireless updates, your wireless service provider may charge per message. Check with your provider for details on additional costs.
Washington State Health Care Authority will not share nor use your mobile number for any other purpose than for updates from the selected client.
Washington State Health Care Authority does not charge recipients to receive text messages. However, message and data rates may apply.
Message frequency varies.
To opt-out (discontinue receiving messages), reply STOP from your mobile device. We will confirm your opt-out by text and you will not receive any additional messages from Washington State Health Care Authority unless you opt-in again.
Washington State Health Care Authority is not liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator. Carriers are not liable for delayed or undelivered messages.
Washington State Health Care Authority will send SMS messages related to information and alerts about the government services provided by Washington State Health Care Authority.
If you have questions or problems or need assistance, please contact Granicus (GovDelivery) support.
Washington State Health Care Authority respects your privacy. We will only use the information you provide to transmit your text message. Nonetheless, we always reserve the right to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property.
When you complete forms online or otherwise provide an organization with the information in connection with the wireless message service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the service and pursue any appropriate legal remedies.
HCA Family Planning Only
Phone: 1-800-562-3022 ext. 12533