Due to state employee furloughs, call center and staff response time may be delayed. Thank you for your understanding.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

Model managed care contracts

Model managed care contracts

The Apple Health (Medicaid)  managed care contracts (for reference only) identify the requirements and guidelines managed care organizations (MCO) must follow when providing access to health care services.

2020 model contracts (for reference only)

Model Administrative Services Organization (ASO) contracts

Model ASO contracts (for reference only) identify the requirements and guidelines behavioral health administrative organizations must follow when providing access to behavioral health crisis services and supports to Medicaid and non-Medicaid individuals.

2020 ASO model contract