We’re stabilizing Benefits 24/7
See the updates on Benefits 24/7 stabilization efforts.
See the updates on Benefits 24/7 stabilization efforts.
Access the accounting manual and related billing resources for benefits administrators (BAs).
Generally, invoices from the Health Care Authority (HCA) will be available in SEBB My Account on the 16th of each month before the month of coverage, and payment is due by the 5th of the month after the month of coverage. This billing cycle will repeat monthly throughout the year.
For example, an invoice for February coverage would be available in SEBB My Account on January 16, and payment for February coverage would be due by March 5. Invoices will include billing details based on school employee enrollment as of the last day of the current process month, which is 1 to 3 days before the invoice date.
MetLife manages billing and processes enrollment and claims for SEBB life and accidental death and dismemberment insurance.
Find more information about billing for life and AD&D insurance on the Training materials and recordings webpage.
The Standard manages billing and processes claims for SEBB long-term disability insurance (LTD).
Find more information about billing for LTD insurance on the Training materials and recordings webpage.
Navia manages billing and processes claims for the SEBB Program's Medical Flexible Spending Arrangement (FSA), Limited Purpose FSA, and the Dependent Care Assistance Program.
For instructions on how to register for the portal and upload files, visit the Training materials and recordings webpage.
For payroll deduction guidelines, visit the FSA and DCAP webpage.
Outreach and Training
Benefits administrators contact O&T for eligibility, enrollment, or HCA billing related questions.
1-800-700-1555
HCA Support
Supplemental benefits billing
Contact the administrators directly for supplemental billing related questions.
Life and AD&D insurance
Billing and remittance contacts:
Jeff Godkin
630-820-7301
Beth Petritsch
(630) 978-5877
LTD insurance
Direct all billing-related inquiries and remittance to SEBBbillingsupport@standard.com
Primary billing contact:
Cindy Bofinger
1-971-321-4653
FSAs and the DCAP
425-452-3488
ESTeam4@naviabenefits.com